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Category: Robin’s Rant

Your Business, A University

Last week, I received something out of the norm: a thank-you note from a salesperson we fired. He was a good guy but just wasn’t hitting quota, so back in November we made the decision to part ways. But here’s the really cool thing about his note…

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Feelings…

According to USA Today’s Ad Meter, Budweiser won the Super Bowl’s best commercial for 2025 by bringing back the Clydesdales in their “First Delivery” commercial that reads more like a feel-good Americana movie about an underestimated “hero” proving his worth than a beer ad. Coming in at a close second was Lay’s “Little Farmer” ad, which is identical in storyline to the Budweiser commercial, only using a little girl instead of a pony. There IS a formula there.

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Take My Money, Please…

On Saturday morning, I attempted to do something simple: order flowers for a friend. It should have been a quick 10-minute task – but what happened was the most despicable and unbelievable example of NON-SELLING and people hating money that I’ve ever experienced in my life. 

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When Things Go Very, Very Wrong

Recently, I had a member come to me seeking advice because one of his techs left for a competitor and took with him half of his managed clients along with his entire client list. He’s sought legal counsel to get a cease and desist enacted, but such things can take weeks or even months to be settled in court, if they’re agreed upon at all. Of course most of the damage is done at this point, and even if he gets a cease and desist, my guess is those clients aren’t coming back.

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Either Or…

“Robin, I’m a small one-man-band MSP that is struggling to grow because I don’t know where to focus my time right now. Should I

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Honest Skills

“Strong minds suffer without complaining; weak minds complain without suffering.” – Lettie Cowman On a call with my friend Jack Daly last week, I

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