Category: Robin’s Rant

Customer service and quality of delivery are dying across America for much the same reason: being cheap to attempt profitability.

…extraordinary success in scaling and growth of a profitable business is 100% directly tied to the productivity of the owner or leader of…

Take a look at where you are today in any aspect of your business, finances, or health, and what you see is the aggregate of the decisions you’ve made over time.

That’s the funny thing about hitting BIG goals: It’s the pursuit of them that gives life meaning, not necessarily the attainment of them.

Every week seems to bring an announcement of a new round of layoffs, especially in the tech sector.

I’m often asked the question, “What makes the difference between the successful and unsuccessful MSPs out there in the marketplace?”

A powerful marketing lesson for MSPs and IT services business owners: TRUST is now a supreme competitive advantage for you.

All prospects are habitual procrastinators and are instinctively conditioned to hit the brakes and NOT part with their money. Here are a few ways to get prospects to instantly want to say yes.

So many people think that once they get to a certain level of success, size, growth, employees, personal wealth, etc., “it will get easier.” I’m here to give you a little bit of bad news. It NEVER gets easier.

Most think it’s simply because they’re a “tech” and not a marketer or salesperson, but that’s not actually the reason, and it’s a lazy and simple way to explain their failure.