Secrets Of A Self-Made Billionaire Who Turned Aging Bananas Into A 10-Figure Company

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Global entrepreneur Jeff Hoffman knows how to scale a company. The founder of multiple companies and author of “Scale,” Hoffman has been involved in startups that include Priceline.com/Booking.com, uBid.com, and ColorJar. During a recent...

Do You Deserve To Be Trusted?

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Author and humorist Erma Bombeck once quipped, “Never go to a doctor whose office plants have died.” While she meant it to be funny, there’s a LOT of wisdom packed into that statement. In the...

Embrace Chaos

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After having him speak at a Producers Club meeting in 2014, I convinced Robert Herjavec, CEO and co-founder of the Herjavec Group, to allow us to bring 20 MSPs to his Toronto headquarters to...

Practicing Corruption

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As part of my research for this year’s IT Sales And Marketing Boot Camp, I’m rewatching The Sopranos. It’s interesting when you watch it for research rather than entertainment. Lots of hidden gems about...

10 Harsh Truths About Running An MSP You Must Accept…Or Fail

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From experience, 99% of all the misery we have in our business is our own damned fault, and much of it comes from willful neglect – NOT unforeseen problems we had zero control over....

How Your Employees Are Screwing Up, Sabotaging, And Sinking Your Marketing Efforts — And...

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Earlier this year, I bought a beach house on the Florida panhandle in an area that the locals call “30A,” which is the name of the road running through all the little beach towns...

The 4 Principles Of Combat (And Business) Leadership From Navy Seal Jocko Willink

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For 18 months, your team has served in Iraq, under fire constantly, and in that time has become the most decorated SEAL Team Unit of the war. The last few weeks have been brutal,...

When To Use Your HEAD, Not Your Heart

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Back in December, I had an ex-employee who had quit earlier in 2020 reach out to me via e-mail to see if I would be open to taking them back in their former position...

Getting REAL Productivity From Your Employees

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Geez, it feels good to be right. In a survey by 451 Research, roughly 55% of people working from home surveyed said they were both less productive and less engaged working from home –...

Man Plans, God Laughs; An Old Yiddish Adage

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In the classic novel "A Tale Of Two Cities," Charles Dickens opens with the often-quoted phrase: “It was the best of times, it was the worst of times.” What many don’t know is that...