Category: Business

MJ Shoer Has Big Ambitions To Close The Tech Workforce Gap As New CEO Of CompTIA Spark

When we look at the children in our lives, we might see disheveled hair, endless curiosity and, perhaps, a proclivity toward viral TikTok videos. What MJ Shoer sees is the future of our country’s workforce and economic and national security. But cultivating in-demand tech skills in kids isn’t simple or easy. Teachers are under more pressure than ever to meet the basic educational requirements of students post-Covid, let alone develop a curriculum for the fast-evolving tech industry. A Pew Research Center study reported that only 29% of Americans believe that the US STEM education is above average.

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How Adopting An “Experience Mindset” Fuels Growth And Innovation

Focusing solely on customer experience (CX) is not enough to win the customer acquisition battle. Today, companies need to improve the employee experience (EX) as well, because businesses with happy and engaged employees innovate and grow faster than the competition. Improving EX, like CX, involves addressing people, process, technology and culture, she maintains.

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UDT Awarded Titan Of The Year At Kaseya DattoCon

Kaseya nominated an exclusive group of Titans of the Industry, 8-figure MSPs who have grown massively profitable businesses, and five were chosen as top finalists for Titan of the Year. They were on stage at DattoCon for a panel discussion moderated by Robin Robins.

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The Secret Of Strategic Client Selection

Here’s a real secret the most successful MSPs and consulting firms know (and practice) that nearly every single struggling or mediocre MSP or consulting firm does not: We are very selective about what clients and opportunities we choose.

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When Too Much Gear Is Too Much Gear

How many times do we as owners suffer from a case of SNO Blindness? That Shiny New Object glitters so beautifully in the sunlight of the possible, but if we’re not careful we can drive our business into tool-induced poverty and inaction.

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