Paul Cissel has been part of over 52 mergers and acquisitions over the course of his career. With 42 years of experience in the IT industry, and 23 of those as a serial entrepreneur, Cissel’s mission is to help MSPs large and small uncover and understand new ways to add value to their business.
The second annual Small Business Tech Day, produced by Big Red Media, was simulcast in 49 regions across North America and customized for each MSP participant and their invited customers and prospects.
Embrace reciprocity in the workplace to foster a sense of community and shared responsibility, which will drive better business and better retention of your team.
Cyber insurance is becoming more and more of a must-have for managed service providers who want to protect themselves and their customers. The latest MSP Success reader survey reveals this and other important trends around cyber insurance.
Year-end performance reviews with your employees should be part of your growth strategy and they can serve as a great way to correct course if needed. Here are some tips for making the process successful.
Compliance is not optional, and noncompliance can result in monthly fines, data breaches, lawsuits and losing the privilege to process credit card information. If this happens, your clients will be looking at you for answers.
MSP Success catches you up on what happened in the channel this week, from hair-on-fire stats on innovation and SaaS inflation to new offerings and new hires.
It’s not that your best techs aren’t incredibly valuable. It’s not that you don’t want them to stay. It’s just the cold reality that no matter how hard you try, turnover among your very best is simply just going to happen.
And here’s why that’s a good thing…
Success for an MSP business does not happen “automagically,” but there are some strategies that can reduce the amount of sweat, tears, and work required to hit that goal.
In the realm of job and salary negotiations, there is one question you should always ask, regardless of the circumstances: How can I be guaranteed to be involved in projects critical to the company’s future? This question holds tremendous power and should be the initial verbal response to inquiries about your previous salary or salary requirements.
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