Category: Business
6 Things To Look Out For If You Want Your MSP Business Plan To Be Successful
You as an IT services business owner, or MSP, should know that it is time to start…
Boost Your Online Reputation And Visibility By Generating A Steady Flow Of 5-Star Google Reviews
When potential customers are looking for IT support or help, it’s often at a time when there’s a big problem or catastrophe — like
Kaseya CEO Fred Voccola Answers MSPs’ Top Questions About The Datto Merger
In June, Kaseya closed on the acquisition of Datto for $6.2 billion. As I stated in a previous article, “Here’s my promise: Investment in
Kaseya Acquires Datto- “We Are Better Together”
It’s official – Kaseya now owns Datto! The $6.2 billion deal means that Datto is no longer a public company and is now part
Optimize Your Customer Satisfaction Process And Blow Away Your Competition
Every company has or should have a Customer Bill of Rights, or a list of non-negotiables when it comes to customer service. Just how
How To Prepare Your MSP For A Successful Acquisition Or Merger
If you own an MSP, it’s important to plan an exit strategy. When the time comes, do you want to sell your business and
Exclusive Interview: Robin Robins & Kaseya CEO Fred Voccola
With Kaseya purchasing Datto, get the “real” scoop on what’s going on now that the deal has closed. Robin Robins interviewed Fred Voccola, Kaseya’s
How To Stand Out, Attract Top Talent And Win Deals Leveraging NPS, Reviews And Referrals
Your branding is important when it comes to attracting top talent and closing new business. Your Net Promoter Score (NPS) establishes trust and authenticity
Kaseya CEO Fred Voccola Reveals His Plan For Kaseya, The Datto Acquisition And Why So Many MSPs Are Rallying Behind His Vision For IT Complete
In April 2022, Kaseya and Datto rocked the MSP world with the announcement of a blockbuster deal in which Kaseya would acquire Datto for $6.2
5 Steps To Take If Your MSP Has Negative Online Reviews
Does your MSP have negative online reviews? It might just be the perfect opportunity to interact with your customers, build trust, and show you
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